Online Privacy Policy

ThoughtSphere is strongly committed to protecting your privacy as an extension of our commitment to providing the best service and products to our prospects, customers, business partners, and general public. The majority of this website can be explored without providing us with any personal information about yourself. However, it is possible for us to sometimes require additional information about you in order to be able to provide the appropriate services or information that is being requested.

Your privacy is extremely important to ThoughtSphere, therefore we are providing this notice explaining our online data collection and information gathering processes and the choices that you can make about how your information is obtained and used.


Sections:

  1. Collected Information
  2. Personal Data Use
  3. Cookies/Log File Information
  4. Children’s Privacy Information
  5. Data Retention Information
  6. Information Sharing
  7. Data Security Information
  8. External Websites Information
  9. Marketing Information
  10. Declaration of Changes
  11. Contact Information

Details:

Collected Information
ThoughtSphere may collect the following types of personally identifiable information though this Website: name, company and contact details including your e-mail address. Complete details on each type of personal data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the data collection. It is also possible that additional information may be collected when you register to access certain services that are available through our network of websites and partner organizations. For any partner organizations, please refer to their privacy policy as appropriate.

The personal data may be freely provided by the user, or, in case of usage data, collected automatically when using this website. In cases where the website specifically states that some data is not mandatory, users are free not to communicate this data without any consequences on the availability or the functioning of the service. Users who are uncertain about which personal data is mandatory are welcome to contact ThoughtSphere by utilizing one of the below mentioned Contact options.

Users are responsible for any third-party personal data obtained, published or shared through this website and confirm that they have the third party’s consent to provide the data to the owner.

On some pages, it is possible that you may choose to provide ThoughtSphere with information about yourself, such as if you are seeking (a) an employment opportunity at ThoughtSphere; or (b) are having ThoughtSphere perform additional functions for your organization. The requested information will be related to the nature of your query or area of interest.

Periodically, ThoughtSphere may request visitors to voluntarily participate in a survey gathering feedback on website content/services. All responses will be considered as anonymous unless you opt-in to being contacted by email to provide further information regarding the survey.

ThoughtSphere may collect certain technical information about our visitors when you visit our Website pages, in order to improve the design and content. Such information can include the IP address and type of browser that you are using, the operating system of your device, and the domain name of your internet service provider.

 

Personal Data Use/Processing Methods
ThoughtSphere utilizes your information in order to provide access to our products and services online, obtain information about the products and services that we offer, receive updates about products or services that we offer, take part in surveys or questionnaires posted on our website, provide you with opportunities to learn more about other products, programs, or services that we believe may potentially be of interest to you, and in order to enable us to best handle and respond to your requests.

The data controller (ThoughtSphere) processes the data of users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or any unauthorized destruction of the data. The data processing is carried out utilizing computers and/or IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the data controller, in some cases, the data may be accessible to certain types of persons in charge, involved with the operation of the site (i.e. administration/management, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as data processors by ThoughtSphere. The updated list of these parties can be requested from ThoughtSphere at any time by contacting us at any of the below mentioned methods.

Analytics Data
The services contained in this section enable ThoughtSphere to monitor and analyze web traffic and can be used to keep track of user behavior.

  • Google Analytics (Google Inc.)
    • Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
    • Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
    • Personal Data Collected:
      • Cookies
      • Usage Data
    • Place of Processing:
      • United States
    • Privacy Policy
  • External Social Networks/Platforms
    • This type of service allows interaction with social networks or other external platforms directly from the pages of this website.
    • The interaction and information obtained through this website are always subject to the user’s privacy settings for each social network.
    • This type of service might still collect traffic data for the pages where the service is installed, even when users do not use it.
  • LinkedIn button and social widgets (LinkedIn Corporation)
    • The LinkedIn button and social widgets are services allowing interaction with the LinkedIn social network provided by LinkedIn Corporation.
    • Personal Data Collected:
      • Cookies
      • Usage Data
    • Place of Processing:
      • United States
    • Privacy Policy
  • Twitter Tweet button and social widgets (Twitter, Inc.)
    • The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter, Inc.
    • Personal Data Collected:
      • Cookies
      • Usage Data
    • Place of Processing:
      • United States
    • Privacy Policy
  • User Contact Information
    • By filling in the contact form with your data, you authorize ThoughtSphere to use these details in order to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
    • Personal Data Collected:
      • Company Name
      • Email Address
      • First Name
      • Last Name
      • Other various types of data

Processing Location
Any data collected by ThoughtSphere will be processed at the ThoughtSphere’s operating offices and in any other places where the parties involved with the processing are located. For further information, please contact ThoughtSphere at any time by utilizing any of the below mentioned methods.

Data Retention Length
The data is kept for the time necessary in order to provide the service requested by the user, or stated by the purposes outlined in this document, and the user can always request ThoughtSphere to suspend or remove the data by contacting us at PrivacyOfficer@thoughtsphere.com.

Information Sharing
ThoughtSphere does not share any personally identifiable information with any unrelated third parties who are not expressly mentioned and covered by this privacy statement without your prior permission, except to the extent that is reasonable necessary in order to:

  1. Correct any technical problems and malfunctions
  2. Protect the security/integrity of our website
  3. Protect ThoughtSphere and others’ rights/interests/property
  4. Comply with laws or respond to a related judicial process
  5. Provide applicable information to law enforcement agencies or for an investigation of a matter as needed, or otherwise mandated or permitted by law
  6. Provide applicable information to a law enforcement agency in the stages leading to possible legal action arising from the improper use of the website or related services

    By continuing to access this website, you declare that you are aware that ThoughtSphere may be required to reveal personal data upon an appropriate request from public authorities

Data Security Information
In an effort to prevent unauthorized access, maintain data accuracy, and also ensure the appropriate and correct use of your information, ThoughtSphere has put into place the necessary physical, electronic, and managerial procedures in order to safeguard and secure any information that ThoughtSphere collects online.

All of ThoughtSphere’s employees and contractors are dedicated to maintaining and upholding your privacy and security and are aware of all applicable privacy and security policies. We ensure that personal information access is limited to employees who we believe reasonably need to come into contact with that information to provide products or services to you in order to do their jobs.

Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure; consequently, while we strive to do our best to protect your data within our systems, ThoughtSphere cannot ensure or warrant the safety of any information that you transmit to us, and you do so at your own risk.

Cookies/Log File Information
In an effort to provide tailed information to you from a website, there are various ways that you can have information collected, including:

  1. Cookies
  2. Pixels
  3. Similar technologies

A cookie is a small file or piece of data that a website can send to your internet browser. This may subsequently get stored on your computer system in order to provide the appropriate level of customer service and personalized assistance. Additional information regarding how cookies operate and how ThoughtSphere may utilize these cookies can be found by accessing the ThoughtSphere Cookie Policy.

There is no linkage between the usage of a cookie and any personally identifiable information on the ThoughtSphere site. ThoughtSphere may utilize cookies on our website in order to:

  1. Give visitors a personalized experience by accessing information, products, and services that are most relevant to their areas of interest, and
  2. Track a user’s session within the ThoughtSphere website

ThoughtSphere may also receive IP addresses and the name of your internet service provider during the normal course of operations of the ThoughtSphere website. An IP address is a number assigned to your device by your internet service provider in order to access the internet. Although ThoughtSphere may receive IP addresses, we do not use them to identify you personally or disclose them to others.

Children’s Privacy Information
Ensuring the privacy and protection of the very young is especially important to ThoughtSphere. For that very reason, ThoughtSphere does not intend to collect or maintain information on our website from those who ThoughtSphere knows to be under the age of 13 years, and no part of our website structure is designed in order to attract anyone under the age of 13 years.

Data Retention Information
Any information provided to ThoughtSphere may be archived or stored periodically by us according to the relevant backup processes and will only be retained for so long as is required for the purposes for which it was collected.

“Do Not Track” requests may be honored by this website, depending upon your request, browser, and the operating system of the accessing device.

External Website (Third-Party) Information
The ThoughtSphere website may contain links to other third-party websites. You should carefully review the privacy policies and practices of other websites, as ThoughtSphere cannot control or be responsible for the privacy policies or practices of third-party websites that are not ThoughtSphere’s website.

Marketing Information
ThoughtSphere would be glad to send you any information that is related to the products and services provided by us and our partner organizations which may be of interest to you. If you have consented to receive marketing communications, you may choose to opt-out at a later date.

Declaration of Changes
ThoughtSphere may update this Privacy Policy occasionally in order to reflect legal, technological, and other developments as it is constantly under review; in the event that any such updates are made, they will be reflected on this page.


Contact Information
If you wish to access, change, update, or request the removal of any information that has been provided to ThoughtSphere, or if you have any questions regarding this statement or would like more information on our privacy practices, please contact our Privacy Team at PrivacyOfficer@thoughtsphere.com. Our Privacy Team will make all reasonable efforts to modify or remove your personal information from our existing records, as per your request.

For any general inquiries, please contact info@thoughtsphere.com.

For any support related inquiries, please contact support@thoughtsphere.com.

For any sales related inquiries, please contact sales@thoughtsphere.com.

For queries by postal mail, please write to ThoughtSphere at:

US/EU:
2901 Tasman Drive, Suite 222, Santa Clara, CA 95054

ROW:
Vaswani Presidio, 3rd Floor, Panathur Main Road, Outer Ring Road, Bangalore, KA 560103


Definitions and Legal Information

Personal Data (or Data)
Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

Usage Data
Information collected automatically from this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User
The individual using this Application, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refers.

Data Subject
The legal or natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)
The natural person, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data in compliance with this privacy policy.

Data Controller (or Owner)
The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

Cookies
Small sets of data stored in the User’s device.


Legal information
Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.

This privacy policy relates solely to this website.


Note: Portions of this privacy policy were generated in conjunction with partner organizations and external partner entities (NLS, Iubenda, etc.).